Privacy Policy
1. Privacy Statement
Remorin, a brand under Andersen 3D Technology, is committed to protecting your personal data and privacy.
We collect and use your information only where necessary to provide our portrait modelling and memorial production services.
We do not sell, rent, or share your personal data for third-party marketing purposes.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
When you use Remorin services, we may collect the following types of information:
2.1 Contact Information
- Name
- Telephone number
- Email address
- Delivery address
This information is used to communicate with you regarding your order, production progress, and delivery.
2.2 Image and Creation Data
To create your memorial portrait, we collect the visual materials you provide, including:
- Photographs of the individual
- Reference images (where applicable)
These materials are used for: - Three-dimensional modelling
- Portrait reconstruction and refinement
- Production of the final piece
Your images will not be used for public display, marketing, or any other purpose without your explicit consent.
2.3 Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Session duration
- Pages visited
This information is used solely for:
- Website operation and security
- Performance monitoring
- Improving user experience
3. Legal Basis for Processing
Under UK GDPR and applicable data protection laws, we rely on the following legal bases for processing your personal data:
3.1 Contractual Necessity
We process your personal data where it is necessary to fulfil a contract with you, including:
- Creating your portrait
- Managing your order
- Delivering your product
3.2 Legitimate Interests
We may process certain data where it is necessary for our legitimate business interests, including:
- Improving our services
- Maintaining website performance and security
- Responding to enquiries
We ensure that such processing does not override your rights or interests.
3.3 Consent
Where required, we rely on your consent, particularly in relation to:
- Use of images for marketing or portfolio purposes
- Optional communications
You may withdraw your consent at any time.
4. How We Use Your Information
Your information is used only for the following purposes:
- Processing and fulfilling your order
- Communicating with you throughout the process
- Providing customer support
- Improving our services
We do not use your data for unrelated purposes.
5. Data Sharing
Where necessary, we may share limited information with:
- Production and technical service providers
- Delivery and logistics partners
Only the minimum required information (such as name, address, and contact details) will be shared to fulfil your order.
All partners are required to comply with appropriate data protection standards.
6. Data Storage and Protection
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Your data is retained only for as long as necessary to provide our services and any related support.
Image and model data are typically retained for order records and aftercare purposes, unless you request deletion.
7. Cookies
Our website may use cookies to enhance your experience, including:
- Remembering your preferences
- Analysing website usage
- Improving performance
You may manage or disable cookies through your browser settings.
Please note that doing so may affect certain website functionality.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to certain processing activities.
- Withdraw consent where applicable.
To exercise these rights, please contact us using the details below.
9. Updating Your Information
You may request to update, correct, or delete your personal data at any time by contacting us.
We will respond to such requests within a reasonable timeframe.
10. Contact
If you have any questions regarding this Privacy Policy or your personal data,
please contact us by email.