We will create a dedicated secure upload link for the customer, allowing photographs to be submitted quickly and easily, with no app or software required.

Customers may upload one or more clear front-facing photographs as the main reference. A familiar expression, facial features, and natural likeness often hold the most treasured memories, and these images form the foundation of our artistic work. We recommend choosing photographs with clear facial detail, natural lighting, and a genuine expression, helping us create a portrait with warmth and authenticity.

If additional material is available, customers are welcome to upload further photographs, such as side profiles, rear angles, or a short video. These extra perspectives help our artists gain a fuller understanding of facial structure, hairstyle, and overall presence, resulting in a more refined and natural final piece. The more complete and detailed the reference material provided, the better we can capture the individual’s unique features, while also reducing the need for repeated revisions and unnecessary delays during production.

Even if only one treasured older photograph remains, there is no need to worry. Our artists will use their professional experience to carefully restore and interpret the available image, creating a respectful tribute that preserves a familiar and cherished presence.